The fastest way to reach us
General / account / billing
hello@startupheist.com
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press@startupheist.com
Technical / deliverability / site issues
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Submit a signal / tip / lead
research@startupheist.com
Newsletter questions (Briefings)
briefings@startupheist.com
Support basics
- Response time: typically 1–2 business days
- Urgent technical issues: put “URGENT” in the subject line and email ops@startupheist.com
- Billing / membership questions: email hello@startupheist.com (include your account email)
What to include (so we can help faster)
When you reach out, please include:
- The email address tied to your Startup Heist account
- A one‑line summary of the issue
- Any screenshots (if relevant)
- For newsletter issues: your email client (Gmail, Apple Mail, Outlook) and whether you’re on mobile or desktop
Submitting a signal
We’re always looking for early, actionable signals.
If you’re submitting a lead to research@startupheist.com, include:
- A link to the source
- A 1–2 sentence explanation of why it matters
- Who it’s for (creators, SMBs, enterprise, devtools, etc.)
- Any numbers you can find (pricing, growth, users, revenue, search demand, ad spend, hiring signals)
If your tip becomes a featured opportunity, we may credit you (optional). Just let us know what name or handle to use — or say anonymous.
Corrections & accuracy
Startup Heist is built on public information and analysis. If we missed something or got something wrong, we want to fix it quickly.
Please email hello@startupheist.com with:
- A link to the post or briefing
- The specific line(s) in question
- A reputable source supporting the correction
Partnerships & sponsorships
For partnerships, bundles, or licensing discussions, email press@startupheist.com and include:
- Your company name and website
- What you’re proposing (1–2 lines)
- Target audience and budget range (if applicable)
- Timing or launch window
We don’t accept endorsements. We may consider a small number of high-fit partnerships that clearly benefit readers.